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Refund Policy

Last updated: January 15, 2025

ListMore — short for listmoreinfo — offers transparent refund policies.

1. Refund Eligibility

You are eligible for a refund if:

• You request a refund within 30 days of your initial purchase
• You have used less than 10% of your purchased credits
• You have not violated our Terms of Service
• The refund is for your first purchase (one-time refund policy)

2. Non-Refundable Items

The following are not eligible for refunds:

• Credits that have been consumed through API usage
• Additional credit purchases (beyond the initial subscription)
• Services used beyond 30 days from initial purchase
• Accounts that have been suspended or terminated for Terms of Service violations

3. How to Request a Refund

To request a refund:

1. Contact our support team at support@listmore.info
2. Include your account email and order details
3. Provide a brief explanation for the refund request
4. We will review your request within 2 business days

4. Refund Processing

Once approved, refunds will be:

• Processed within 5-10 business days
• Issued to the original payment method used for the purchase
• Subject to your bank's processing time (additional 3-5 business days)

5. Partial Refunds

If you have used some credits but are still within the refund period:

• We may offer a partial refund based on unused credits
• The refund amount will be calculated as: (Unused Credits / Total Credits) × Purchase Price
• A minimum usage threshold of 10% applies

6. Free Trial and Credits

Our free tier (100 credits) is provided at no cost and is not eligible for refunds. If you upgrade from the free tier and request a refund, only the paid portion will be considered for refund.

7. Subscription Cancellations

If you cancel your subscription:

• Your service will remain active until the end of your current billing period
• No refunds are provided for the current billing period
• You can continue using your remaining credits until expiration
• Automatic renewals will be stopped

8. Disputed Charges

If you dispute a charge with your bank or credit card company:

• Please contact us first at support@listmore.info before initiating a chargeback
• We will work with you to resolve the issue amicably
• Unresolved disputes may result in account suspension

9. Service Issues

If you experience technical issues with our service:

• Contact our support team immediately
• We will work to resolve the issue promptly
• Extended service outages may qualify for credit compensation
• Refunds may be considered for significant service disruptions

10. Refund Denials

We reserve the right to deny refund requests for:

• Accounts that have violated our Terms of Service
• Requests made after the 30-day refund period
• Excessive refund requests (abuse prevention)
• Fraudulent or suspicious activity

11. Contact Information

For refund requests or questions about this policy, contact us at:

• Email: support@listmore.info
• Response time: Within 24 hours
• Company: ListMore (listmoreinfo)

12. Policy Changes

We may update this Refund Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our service after changes constitutes acceptance of the updated policy.